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If you want to bring guests into The Haven on Norwegian Prima, you can do so on a case by case basis by speaking to your concierge. We were told that this up-charge is $25 for breakfast and $45 for dinner. Not to mention, The Haven on Norwegian Prima has a second outdoor bar. So, you won’t ever have to leave the new sundeck if you don’t want to.
Deck Key:
Because your butler and concierge do not receive tips from the pool, they should be tipped separately. Because we didn’t ask for extras, such as room service, and were only a couple, we tipped $20/day. Likewise, the concierge should receive a gratuity, the amount also depending on how much service he/she provided, $5-15 per day. The menus in The Haven restaurants stay the same throughout the cruise, day to day. Breakfast has more limited choices than what you can get in the main complimentary restaurant, but the staff better accommodate special requests. Instead of breakfast being coursed out, you help yourself to a buffet with fruit, yogurt, pastries, smoked fish, and cheese while you await your main course.
Epic class
NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." If you have the finances to upgrade, then staying in The Haven will certainly provide a more personalized and upscale cruise experience. The elevated accommodations and the luxurious sun deck in the Haven on Norwegian Prima are major reasons why we would consider upgrading. Besides providing luxury service and featuring exclusive spaces just for Haven guests, there are a number of additional perks of staying in The Haven on Norwegian Cruise Line. Guests receive the personalized and attentive service that they would expect on a luxury cruise line while staying in The Haven.
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Of course, even within this Haven category, there is great variety in the stateroom options. The options range from the Premier Owner’s Suite with 2,100 square feet of space, to a 2-bedroom Family Villa, to the more “entry-level” Haven Penthouse at 368 square feet. So, you will want to review NCL’s website to determine the differences between The Haven and Suite cabin categories. If you want the extra space and butler/concierge service, but not the price tag attached to the other exclusive Haven amenities, there are other suite options available.
The Haven Courtyard and Sundeck
Drop us an anchor below to share your experiences staying in this ship within a ship complex. Also, since this was a media sailing, we could not take full advantage of all the services available, like in-room dining. On Norwegian Prima, NCL has taken its Haven concept even further to provide a bigger and better experience for guests.
The Haven - Owner's Suite Bathroom
As the leader in all things related to cruising, our travel blog provides expert guidance and valuable information to enhance the cruising experience. We have earned our position as the top search result for cruising by providing unparalleled resources, insights, and inspiration to our over 1 million readers every year. With 23 sailings, 87 ports of call, 128 days at sea, and voyages across 6 different cruise lines, we have firsthand knowledge and experience to share with fellow cruisers. Experience authentic Thai cuisine at Sukhothai, Norwegian Cruise Line's first Thai specialty restaurant aboard the Norwegian Aqua. Discover traditional dishes with a modern twist, set in a beautifully designed space on deck 17. On Prima-class ships, you will also have an outdoor infinity pool that looks out over the aft of the ship.
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We had a team of excellent staff members at our concierge desk, especially Efren and Lyster. As with your butler, your concierge should be tipped separately, though usually not as generously, near the end of your cruise. Initially, we feared that it would be noisy staying in a stateroom next to the pool, but a hallway divides the two areas. Our only issue occurred when the hot tub broke, and they had to run an enormous fan right outside our door.
In terms of in-room amenities, there’s a nespresso machine and luxury bath products. You will also notice upgraded linens, pillow-top mattresses, plush bathrobes and slippers, and oversized bath towels. Norwegian Cruise Line’s brand new ship, Norwegian Prima, has just debuted!
What is The Haven on Norwegian Cruise Line? Full Guide to Perks, Venues, Staterooms, Ships, & Menus
The 16 Haven Spa Suites on deck 14 of the Norwegian Getaway offer many amenities for those wanting to experience a total spa vacation. These 309 square-foot suites include a king-size bed, in-suite whirlpool tub, oversized waterfall shower and multiple body spray jets, and spa décor. Included in your cruise fare are the services of a concierge and butler. Priority embarkation, debarkation, seating at shows and dining reservations also come de facto with that special metallic Haven keycard. Small fees, like the charge for room service, are waived for passengers in suites on Norwegian Cruise Line. On some ships (Norwegian Escape, Norwegian Getaway, Norwegian Breakaway and Norwegian Epic), Haven guests are given a mobile phone that they can use throughout the ship.
What great views this spa tub has in the Deluxe Owner's Suite in The Haven of the Norwegian Getaway. The Haven on the Norwegian Getaway is very similar to The Haven on her sister ship the Norwegian Breakaway. To read more about The Haven on that ship, check out these photos of The Haven. You can order cocktails at The Haven Lounge that you cannot get elsewhere on the ship, although these drinks aren’t necessarily listed. If you want both a show and an excellent cocktail, order the smoked Old-Fashioned — stay at the bar to watch the whole process. The bar has an array of specialty bitters, infused alcohols, and vermouths.
Inside the letter, you’ll also find pre-printed self-adhesive Priority luggage tags as a special touch. The light-filled restaurant feels intimate, seating no more than 100 people with additional space for 40 more on an outside deck. Although all the suites have spacious balconies, the balcony of our suite on Deck 14 had expansive 180° views. About 200-square-feet in size, it had more than enough space for two lounge chairs as well as a table with chairs for al fresco room service (in warmer climates). When we arrived at our stateroom (14880), we were thrilled to find out that we were assigned to a Category 6, aft-facing penthouse with a balcony in The Haven. I overheard several people saying near the end of the cruise that they hadn’t entered the facilities before or eaten at the restaurant.
If you stay in The Haven, you will have a butler assigned to your stateroom. Your butler is not like Alfred in Batman — he or she is assigned to multiple rooms. A cruise ship butler handles all the food and snacks delivered to your room and can facilitate communication with appropriate staff members.
Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports.Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. As a Haven keycard holder, you will have priority reservations and seating at all entertainment venues.
The balcony was indeed larger than most we’ve encountered; however, it still had two regular chairs and a small table, which made for wasted space. I would have preferred to have had lounge chairs, although I suspect Haven staterooms elsewhere on the ship do have them. (I could some lounge chairs looking down from my balcony.) The Haven Courtyard staterooms on Deck 18, the have average-size balconies. During our trip, my husband and I debated which location would be better, in the Courtyard area or on one of the other decks and locations. I loved staying in The Courtyard because all services, including the dedicated concierge desk and the restaurant, are steps away. Perhaps the most impressive space in The Haven on Norwegian Prima is the 2-story sundeck.
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